For a complete step by step guide to provision the polycom phones. Uad polycom ip 5000 user manual bicom systems wiki. The most common method to configure the phones to discover the phone settings stored on the purecloud edge is to enable dhcp on the phone. My polycome ip5000 will not pick up an ip address via dhcp. Polycom soundstation ip 6000 220015600001 for poe no power supply included. Integrators reference manual for the polycom realpresence. Set up a polycom soundstation 5000, 6000, 7000 for 3cx. A november, 2010 polycom soundstation ip 5000 phone when operating with an nec univerge switch quick user guide basic phone features customizing your phone applies to phones running sip 3. Poly studio x family delivers radical simplicity to your meeting rooms. Before following this article, make sure to read the provisioning quick start guide this article covers.
It also explains how to program system settings for your conference phone. Have a polycom phone, need help with voip services. If you are using purecloud voice, see configure base settings for phones under purecloud voice. Manually setup a polycom soundstation 5000, 6000, 7000 for 3cx.
If your phone is not on the list it means that it is not supported via assisted provisioning. Polycom assisted provisioning guide zoom help center. Posted on february 18, 2015 march 19, 2020 by paul. Classroom computer document monitor 1 monitor for polycom camera 2 polycom monitor 2 vga out camera realpresence with eagleeye director with soundstructure wallmounted display with eagleeye camera touch control teachers podium ceiling microphone. Locate the mac address serial number of the phone located on under the phone and write it down. This user guide is written as general guide on how to set up the polycom phone model. Phone provisioning requires that a polycom soundpoint base setting exists in purecloud. Polycom ip 5000 conference phone delivers advanced audio performance that is. Please see separate instructions on creating programmable voice sip domains. To create a generic polycom soundpoint base setting, see configure the base phone settings. This user guide will show you how to setup and use your new. View and download polycom soundstation ip 5000 user manual online. You use the keypad on the phone to handle calls, adjust the volume, redial.
For detailed information, see the user guide for the polycom soundstation. Identify polycom phone model to start and successfully complete registration of your polycom phone you need to know which phone model you will setup. The polycom soundstation ip 5000 is a compact ip conference phone designed for executive offices and small conference rooms with up to 6 participants. This guide assumes these steps have already been done. User guide for the polycom soundstation ip 7000 phone. View and download polycom ip 5000 user manual online. The following sections have been added to this edition. Jun 29, 2012 polycom soundstation ip5000 voip conference phone. I have multiple different devices which all receive an ip address without issue, incluidng various models of ip phone and teleconference devices. View and download polycom soundstation ip 5000 quick user manual online. This user guide has been updated to include new features and information.
Administrator and user passwords when you set the base profile to skype or update your phones to uc software 5. The polycom soundstation ip 5000 is hd voiceenabled, a technology that delivers high quality. We are the global communications company that powers authentic human connection and collaboration. Hello euwan, netxusa sold this unit back in 04122015 so it is out of warranty. User guide for the polycom soundstation ip 6000 phone 1 2 parts list the following items are included in yo ur basic soundstation ip 6000 package.
View and download polycom sound station ip 5000 user manual online. Under user phones, look for the existing phone click setup and provision. Data s heet polycom soundstation ip 5000 conference phone speci. In accordance with part 15 of the fcc rules, the user is cautioned that any changes or modifications not expressly approved by polycom, inc. Setup 3rd party or byod polycom desk phones via assisted. Polycom soundstation ip 5000 user manual pdf download. The polycom soundstation ip 5000, the venerable workhorse, go to conference phone for ip phone systems for the last decade. Polycom soundstation ip 5000 voip conference phone voip supply. View and download polycom ip5000 user manual online. Polycom soundstation ip5000 voip conference phone youtube. The soundstation ip 5000 features excellent hd sound quality, 7 ft microphone range, and many other useful features such. Soundstation ip 6000 conference phone 25foot network cable quick start guide make sure your phone package contains each item. Integrators reference manual for the polycom realpresence group series 4 polycom, inc. Manually update the firmware and provision the phone.
Declaration of conformity can be obtained from polycom ltd. The polycom soundstation ip 5000 delivers polycom hd voice technology, broad sip call interoperability, and a modern design all at an affordable price. End user license, warranty, and safety notices soundstation. Polycom ip 5000 conference phone vodafone one net business. Open offices are often loud, chaotic, and full of distractions that keep your team from getting work done. Polycom sound station ip 5000 user manual pdf download. Unable to activate polycom ip 5000, 6000 and 7000 phones. The soundstation ip 5000 offers fullduplex technology that eliminates dropout conversations and has the latest in echo cancellation advancements. The default password, 456, for polycom phones is not accepted for us to access the display factory reset menu. Polycom ip 5000 conference phone conference calls youtube. Polycom soundstation systems user guides, manuals and. User guide for the polycom soundstation ip 5000 phone 2 using the keypad you use the keypad on the phone to handle calls, adjust the volume, redial numbers, navigate screens, enter data, and select options. How to factory reset polycom phone when default password does. Obtain your phones administrator password reboot the phone from homemenu, select settings basic restart while the phone is booting up, press the setup soft key.
Brief notes on how to install a polycom soundstation 5000 on a mitel 3300. Its in the top 3 bestselling voip phones and has dozens of popular alternatives in the same price range, such as yealink t48s or cisco cp8831k9. Polycom soundstation ip 5000 poe only power supply not included add to cart add to cart add to cart add to cart add to cart add to cart customer rating. Your phone is online when you see a green check next to it. Soundstation 500d550d premier installation instruction and user guide. Icon line or call state description active call using polycom hd voice technology. Polycom soundstation ip 5000 quick user manual pdf download. Polycom ip phones bootrom server errors 8x8 support. User guide for the polycom soundstation ip 5000 phone.
Thats where we come in, with solutions that avert open office perils. This phone is solid, with well thought out design features and great performance. Unable to activate polycom ip 5000, ip 6000 and ip 7000. I have applied a facotry reset but the result is still the same, with the sounstation failin. Polycom ip 5000, 6000, 7000 conference phone wont power up.
No part of this manual, covered by the s hereon, may be reproduced in any form or by any meansgraphic, electronic. Soundstation ip 5000 polycom collaboration solutions. The realpresence platform interoperates with the broadest range of business. We provide several tools to assist in every aspect of your poly solutions.
For instructions on how to perform specific tasks with your conference phone, see the manufacturers instructions. If you want, you can update these settings remotely with the polycom web configuration utility. This user guide explains how to update phone settings from your phone, using your phones menu system. Enjoy the same remarkably clear, polycom soundstation, conference phone experience in a smaller form thats optimized for executive offices and small conference room usability. It includes advanced features and high voice quality that ensures excellent performance. Config the polycom soundstation 5000 for sip registration twilio. If you are having issues with zero touch provisioning or your phone doesnt support it, follow the sections below to provision a supported polycom vvx, soundpoint, or soundstation series phone note. Soundstation ip 5000 quick user guide polycom support. Ppi pay per incident support can be requested via netxusa please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Conference phone introduction to your polycom conference phone this phone provides multiperson audio conferencing capabilities for medium to large conferencerooms. If any item is missing, see your system administrator. Polycom soundstation ip 5000 poe only power supply not included add to cart. For more information, see enable dhcp on the phone to discover the phone settings from the edge you can also manually configure three settings on the physical phone for the phone to retrieve its configuration settings from the edge.
Soundstation ip 5000 conference phone pdf manual download. This section of your owners manual is your guide to using the polycom conference phone. On our support site, for polycom product and solution support, you will have access to faqs, entitlement and licensing information, documents and software downloads, submit and track service requests, search our knowledge base, and interface with others in the. Polycom ip ip5000 desk phone soundstation black renewed 4. Sound station ip 5000 ip phone pdf manual download. Polycom soundstation ip 6000 is a very popular option at the top of the price range.
User guide for the polycom soundstation ip 5000 phone for 8x8 virtual office. The soundstation ip 5000 is an affordable conference phone from polycom that is both reliable and powerful. Refer to your phones user guide or contact your phones support hotline for specific instructions. Manually configure the provisioning information for the. The speaker is loud and clear, the microphones are positioned well and pickup all persons speaking around a 10 man conference room table. Display screen the idle screen displays the phones directory number and the current date and time. The soundstation ip 5000 features excellent hd sound quality, 7 ft microphone range, and many other useful features such as poe support power over ethernet. Manually set up a static ip address on a polycom phone. If this is not possible, you can enter the information manually in the web ui of the phone using the procedure outlined below. Secondly check check if you have either a sip user license pre mcd 4.
Click the polycom ip phones tab, select the polycom phone model that you will provision, and then click next. Polycom soundstation ip 5000 voip conference phone voip. No part of this manual, covered by the s hereon, may be reproduced in any form or by any meansgraphic, electronic, or mechanical, including recording, taping, photocopying, or information retrieval. This guide shows you how to provision a polycom soundstation 5000, 6000, 7000 ip phone for use with the awardwinning 3cx phone system for windows.131 1308 884 914 85 166 403 1318 436 9 459 932 1182 264 958 1213 1051 199 808 756 1283 350 134 1225 100 640 1220 1242 732 295 1192 1355 943 380 261 200 599 967 839 755 258 1468 1213 607