The role of effective communication in strategic management of organizations dr. The role of effective communication in strategic management. Though i am speaking to you on the strategic use of icts in crisis management. Pdf public sector ict management strategy and its impact on. Management branch imb in the provision of customercentred service delivery. Pdf public sector ict management strategy and its impact. Ict strategic management target group principals, deputy principals, departmental heads format workshop description the main objective of this course is to assist the smt principal, deputy principal and departmental head with the development of a strategic plan on how best to inte. The ict strategic framework identifies the key elements for the effective management of information and technology, to ensure that corporate information and ict systems are secure, protected, tested, controlled, developed and maintained in line with corporate objectives and respond to emerging trends. This permits managers to betteralign the business, information technology and financial strategies of the firm. What is it strategy information technology strategy. The ict strategic planning process involves detailed planning for business systems, information and asset management, and information and communications technology that supports the strategic and corporate objectives of the apvma. Read chapter 3 aligning organizational and ict strategies. Ict strategic plan 2015 2019 this strategy plan represents an important step forward in the goal to transform municipality ict and the public services it.
I would prefer to start from the use of ict in disasters. Strategic management of information and communication. It service management vision and strategy summary roadmap lyle nevels, deputy chief information officer. Jane omwenga master of business administration, strategic management, jomo kenyatta university of agriculture and technology, kenya college of human resource development, jomo kenyatta university of agriculture and. The example doc format strategic management free template is a simple and useful sample it strategy template which contains details on strategic formulation and strategic implementation that will be required in the it strategy. All three organisations are now at a similar maturity level in relation to the strategic delivery of each of these five common strategic elements. An it strategy, also called a technology strategy or ittechnology strategic plan, is a written document that details the multiple factors that affect the organizations investment in and use of technology. Strategic management advantages and disadvantages wisestep.
The need to upgrade the trim records management system was identified in the hpca ict strategic plan 20142016. Ict strategic plan 20 2018 parliament of australia. Ict strategic direction 20162020 4 executive summary the defence ict vision and mission outline how we will transform, in order to deliver what defence needs from ict to achieve the missions set by government. Ict resources refers to the hardware, software, services and content and services provided by, or facilitated through the directorate. The government ict strategy purpose of the strategic implementation plan 2. Information and communications technology strategy 2014. Pdf information technology it governance is identified as an. Ict authority strategic plan 202018 roadmap for the transformation of government ict services national ict masterplan 20142017 blueprint towards transforming kenya into a digital economy and regional ict hub national cyber security strategy 2014 kenya. Therefore, it is highly likely that there will not be. Senior it leaders then need to collaborate with their businessside counterparts to further develop the it strategy. It strategy, enterprise transformation, it merger integration and it carveout other books.
The process of strategic management is a comprehensive collection of different types of continuous activities and also the processes which are used in the organization. Government ict strategy strategic implementation plan. Strategic plan 20182020 fit information technology. Information technology strategic plan boston college. The ict strategy committed to the publication of a strategic implementation plan sip to translate the vision into real outcomes. Get the knowledge you need in order to pass your classes and more. Ict raise the level of innovation within a company through the development of new products that are adapted to market needs, and reduce technological, strategic and marketing risk. Conference paper pdf available january 2004 with 963. The process of strategic management includes a set of long term goals and objectives of the company using this method helps the company in facing the competition in a better manner and also increases its capabilities. Account management meetings june july ict induction tour of the ict suite as required activities. Strategic management of information technology in construction industry 523 2002, toole 2003.
This module aims to analyse the strategic management issues inherent in the convergence of telecommunications, ecommerce, digital media and it, namely information and communication technologies ict. Effects of ict strategies on performance of commercial banks in kenya. The vision and mission for defence ict have shaped our strategic priorities, and implementation approach. The ict authority implements the governments ict function as guided by various strategic plans. This includes sme, federal and state government and telcos. The common ict strategy document that follows has been developed following consultation across the entire partnership and will further. Implementation of ict based strategy by east african. Strategic it management what should the cio do so that it can support the business processes in my company strategic it management is divided into 3 groups enhance value controlling performance reducing cost enhanced value. Ict strategic planning act audit office act government.
About me adjunct lecturer at hks two decades experience in the nonprofit and philanthropic sector, designing and leading large global and national initiatives and organizations. The project includes upgrading the trim software and migrating and integrating the two separate systems at pitt street and gladesville into a single central system. Enabling improvement in performance management through ict and data management theme 3. Value chain analysis in strategic management is the primary activities inbound logistics, operationsproduction, outbound logistics, marketing, and services and supportive activities firms infrastructure, human resource management, technological development, procurement. Pupil premium can be used to procure ict for individual children if this is a means of supporting improved progress, though personalised ict solutions need to connect into a fitforpurpose ict hardware infrastructure. The example doc format strategic management free template is a simple and useful sample it strategy template which contains details on strategic formulation and strategic implementation. Ict strategic planning in the health sector vii audit overview the public sector does not have a good track record in planning and implementing information and communications technology ict initiatives. Management system provides a foundation for the exploration of the appropriate mixture of blended and active learning. As ict cannot implement its objectives in isolation of the business requirements and its participation, it is necessary that the strategic objectives and the ict objectives must be evaluated by the strategic management of a department in order to formulate a statement of strategic intent. Come browse our large digital warehouse of free sample essays. Strategic management is a way to transform the existing static plan in a proper systematic process. Strategic management can have some immediate changes in the organization.
Many highlight the importance of ict as a key element in integrating marketing into the npd process. The ict strategic framework provides a high level structure for the effective management of information and technology, to ensure ict systems are controlled. The impact of information communication technology ict. This assessment should identify the technology currently in use and the gaps that exist between these current it operations and the objectives and strategic goals outlined in the ongoing strategic plans. Department of conservation information systems strategic plan 20152019 page 6 of 44 executive summary. About me adjunct lecturer at hks two decades experience in the nonprofit and philanthropic sector, designing and leading large global and national initiatives and organizations board experience on boards and advisory boards. Strategy to promote wholeofgovernment ict strategic planning, and which. With so much research being carried out on the use of it in the construction industry, it is important to ensure that the results and findings can be compared and lessons learned be applied to gain a picture of the growth of it use. Strategic management is the ongoing planning, monitoring, analysis and assessment of all necessities an organization needs to. The management literature is full of valuable strategic planning methodologies for information technology it. It is upon this backdrop that this study is being conducted to adequately appreciate the impact of information communication technology on the operations of sme operators in ghana.
The main positive drivers for the successful implementation process were the support of the management for the ict based strategy. Improving system integration and data management theme 2. The turnaround is the direct result of it teamwork and the determination by every member of the division to meeting its strategic and operational goals. The 2003 health smart program, which aimed to introduce mandated clinical ict. Article pdf available in african journal of business management. Strategic use of ict in disastercrisis management i would like to first state that a disaster becomes a crisis if it is not harnessed. This includes members of the institutions senior management team, all senior. Transforming docs information systems this information systems strategic plan issp is the information communication technology ict component of docs business strategy and the foundation strategy for. Ict strategy 2017 2021 working with you to achieve more. We use an adaptation of the technology enactment framework to explore various technological, organisational, and institutional factors that play a role in the development of ict management strategies in a public agency. Effects of ict strategies on performance of commercial. May 24, 2017 ict strategic planning in the health sector vii audit overview the public sector does not have a good track record in planning and implementing information and communications technology ict initiatives. The impact of information communication technology ict on. The module content will help the student analyse key market.
Ict strategic provides network management, oss consulting and integration services to a range of organisations including many of australias top 50 companies and across a broad crosssection of markets. Ict coordinator refers to a member of the teaching staff delegated by the principal that is responsible for the pedagogical leadership and strategic management of ict in the school. Developing and implementing a strategic asset management plan will allow for a detailed understanding of what physical assets are currently held, their value, future value, and costs associated with maintaining them or disposing of them. Strategic goal 3 achieve and maintain a clean audit strategic goal 4 eliminate the blockage on basic service delivery. It service management vision and strategy summary roadmap. Depending on how project managers strategically plan and utilize them, icts can prove to be either productive or counterproductive to any project. Ict strategy development from start to finish, from design to implementation should cater to the different needs of the community whether it is societal, economic, business and political with an. Click here to buy this book in print or download it as a free pdf. Portfolio management apm tool developed by shared services ict. This paper explores the relationship between public sector information and communications technology ict management strategies and electronic government egov initiatives.
This master of communications management mcm programme comprises three distinct elements of pg cert, pg dip and masters. Strategic management of information and communication technology. Lovlyn ekeowa kelviniloafu department of management faculty of business administration university of nigeria enugu campus abstract communication is the art of passing information from one person to another so that they can be received in the. Pdf implementation of information technology it governance. Strategic surprisingly, here there is ready agreement.
Footnotes by way of example, scenarios of how parliamentary departments, a parliamentarian, their staff and the public may interact in 2018 as a result of the capability delivered through the ict strategic plan e. The dios are included in the ict is management team to. The sip provides an overview of how the strategy will be implemented and a summary of the individual plans for each delivery area. The ict strategic plan identifies strategies to guide the information.1327 1299 1119 1189 107 1230 1064 1399 142 1243 1453 236 800 232 630 1268 724 192 501 512 902 324 646 532 387 1354 1087 991